ERP stands for Enterprise Resource Planning and it is the smart solution to all your business management needs. ERP applications typically consist of modules such as Marketing and Sales, Field Service, Production, Inventory Control, Procurement, Distribution, Human Resources, Finance and Accounting. CRM stands for Customer Relationship Management.
CRM software supports your business process to find, get, and retain customers. CRM applications typically consist of modules such as Sales Force Automation, Call Management, and Self Service.